At Oldscool Perfumes, we take pride in delivering your favorite fragrances safely and promptly. This Shipping Policy outlines how and when your orders are processed, shipped, and delivered. Please review the details below to understand our delivery timelines, shipping charges, and order tracking process.
7-Day Delivery Goal: We commit to a maximum delivery time of 7 business days from the date your order is placed. This timeframe applies to standard shipping within -PAN India
Order Processing: Orders are typically processed and shipped within 24-48 hours of being placed (excluding weekends and public holidays).
Complete Tracking Provided: We believe in full transparency for your order status.
Immediate Tracking IDs: As soon as your order ships, we will immediately send you an email containing your Order ID and the Tracking ID for the assigned courier.
Cancellation Window: You may cancel your order within 48 hours of order placement. ‘Order Shipped’ notification).
Cancellation Fee (20% Cut): Due to immediate processing and packaging costs, all cancelled orders will incur a fee equivalent to 20% of the total order value. The remaining 80% will be refunded to your original payment method within 3-4 days.
Packaging Damage Replacement: We guarantee that your perfume will arrive in perfect condition.
Free Replacement: If the packaging is visibly damaged upon arrival and the product inside is broken or leaking, we will provide a free replacement of the damaged item.
How to Claim: To initiate a replacement, you must send a photo of the damaged packaging and product to our email address.
For international shipping we will take days to confirm the order before dispatch depending on the country & overseas shipment rules.
Customer service
For all customer service enquiries, please email us at oldscoolperfumes@gmail.com